The Impact
30%
200K+
5000+
10M+
About Spectralink is a global leader in enterprise mobile communication solutions for non-deskbound workers in healthcare, hospitality, retail, and manufacturing. Their Wi-Fi, DECT, and LTE handsets, infrastructure, and services enable secure, reliable on-site wireless communication.
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Challenge
Bridging Speed, Scale, and Compatibility
Spectralink, a pioneer in enterprise mobility solutions, has spent over three decades building reliable enterprise communication solutions for sectors such as healthcare, retail, manufacturing, and logistics.
As enterprise communication shifted toward cloud-based and mobile-first ecosystems, Spectralink needed to enhance its Apollo 96xx/92xx Wi-Fi and LTE series — devices used daily in critical on-site environments where speed, reliability, and interoperability are non-negotiable.
However, several factors constrained innovation velocity:
- Lengthy development and testing cycles that slowed product updates
- Fragmented firmware architecture limiting compatibility across multiple IP PBX systems
- Rising engineering costs and overhead caused by repetitive manual testing
- Lack of an agile process for quick iteration and parallel feature delivery
The Solution
Modern Engineering Built for Speed and Interoperability
To overcome these challenges, Spectralink partnered with Matellio to re-engineer its product development lifecycle.
The collaboration started with a deep-dive diagnostic into firmware dependencies, integration gaps, and test coverage inefficiencies. This informed a three-tier modernization strategy — focusing on interoperability, speed, and continuous quality.
1. Firmware Modernization and Connectivity Optimization
Matellio engineers enhanced communication modules with multi-protocol support, ensuring seamless interoperability across diverse IP PBX systems such as Cisco, Avaya, and Mitel. This improvement eliminated fragmented communication flows and enabled secure, real-time connectivity across networks.
2. Agile Engineering and Automation
A parallel sprint-based model was implemented to eliminate bottlenecks in release management. Continuous Integration and Automated Testing pipelines reduced manual QA cycles, ensuring faster iterations and more reliable firmware delivery.
3. Cross-Platform Standardization
Matellio developed a standardized integration framework that unified LTE and Wi-Fi environments, improving performance under varied network conditions.
This architecture reduced latency, optimized data transfer, and simplified future device compatibility.
Through this structured modernization effort, Matellio transformed Spectralink’s engineering workflows into a faster, more predictable, and scalable system, ready for the next decade of enterprise innovation.
T.A.S.K Framework
Technology Stack
Key Integrations
Interoperability across Cisco, Avaya, and Mitel PBX systems
Integration with enterprise-grade device management and monitoring tools
Specialized Capabilities
Multi-protocol voice and data integration
Optimized for LTE & Wi-Fi performance
Encrypted & authenticated communication
Architecture & Approach
- Modular microservices firmware
- API-first PBX integration
- Automated quality pipelines
OUTCOME
Transforming Product Velocity and Reliability
Within months, the collaboration delivered measurable results across Spectralink’s global footprint:
- 200K+ devices enhanced for improved reliability, network stability, and energy efficiency
- 5,000+ enterprise sites optimized, enabling uninterrupted on-site communication for critical industries
- 40% faster time-to-market, accelerating product iterations and client delivery cycles
- Reduced engineering costs through automated workflows and parallel testing frameworks
- Improved customer satisfaction driven by consistent device performance and cross-PBX compatibility
The engagement positioned Spectralink to deliver communication solutions that are smarter, faster, and more adaptable—setting a new industry standard for connected workforce technologies.
Matellio quickly understood our challenges and became a true extension of our team. Their expertise and structured approach helped us speed up releases without compromising reliability, a partnership that’s been key to staying ahead.
Geoge Gregorry,
Senior director technology, Spectralink.
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